Frequently Asked Questions
Everything you need to know about bringing Good Behavior into your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor takes 3-5 business days, while larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service.
Do you offer a warranty on your products?
Yes, all Good Behavior furniture pieces come with a 1-year limited warranty covering structural defects and craftsmanship to ensure lasting quality in your home.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Are your textiles and wood sustainably sourced?
Absolutely. We prioritize ethically sourced materials, including FSC-certified wood and OEKO-TEX certified fabrics, to ensure our products are as kind to the planet as they are to your home.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm, allowing you to pay for your home upgrades over time.